Online Order No-Hassle Guarantee

Change your mind?

Transcat will take back any item ordered online within 30 days of purchase for full credit. No Restocking Charges.

Defective item?

Just send the defective item back within 30 days and Transcat will provide a replacement unit as quickly as possible. Transcat will handle all warranty claims for you. We never ask you to contact the manufacturer directly.


Call 1-800-828-1470 to arrange for a return or to replace an item. When requesting a return authorization, please advise the reason for the return, date of purchase, your P.O. number, and our invoice number. This will expedite proper adjustment of your account. New items returned for credit will be granted only if all of the following conditions are met: 1) product being returned has not been used or altered in any way; 2) all accessories and packaging are undamaged, unused, and with the unit; 3) all manuals, documentation and applicable calibration certificates are returned and unaltered; 4) the request for return authorization is within thirty (30) calendar days of the invoice date; 5.) the request for return is not for a special order item. Credit will be issued upon inspection of the returned item.