Here is Why We Do What We Do
We are very excited when we hear from our customers and obtain their feedback as to how we are performing and helping them achieve their goals through when they use our calibration services. Here is just a sample of those comments.
I've used transact for calibrating our lab's environmental systems for several years now and received nothing but excellent service. I have no intention of seeking another vendor to perform the work and would highly suggest them if anyone were ever to ask about who to use."
Lab Calibration Technician
Humanetics Innovative Solutions
Transcat is by far one of the best vendors that I used. They will do everything they can to help me with my calibration and ordering new instruments. Transcat has always met all of my expectations as a vendor."
I just want to share with you a very special Thank You for all your assistance since you have taken over our account at Baker Hughes. I understand that this is a large account and we have too many fingers on the keys. I very much appreciate your quick responses to all my inquiries. I am very grateful that you have been able to begin the process of having a separate account created for the equipment I am responsible for, thereby, a new beginning for our department that will ultimately create an online environment free of the issues I have been experiencing the past two years, which as I am sure you are aware, become quite frustrating at times. Issues that have arisen with equipment calibrations have been thoroughly explained and rapidly resolved so we have our equipment back in time for critical assignments. Transcat services are second to none. The C3Transcat website is utilized almost every day in my position to track equipment and follow up on calibration services, calibration reports, requesting services, etc. I am extremely satisfied with the user friendliness and available details on the site."
Services Order Fulfillment Coordinator
Developing a relationship with the teams at Transcat and working with all the service personnel and techs over the years has been an enjoyable, productive, and effective and fun process. I feel as though I’ve made new friends along the way, and that I have a professional, concerned, and considerate team of people helping me make my job much more manageable and successful. I know I have people there I can contact directly and count on them to help resolve any issues or provide info when needed. Everyone from the lab techs, to the support folks, to management have been instrumental in Itt Enidine’s success when it comes to calibration of our T&ME. I’m truly appreciative of everyone who assists me on an almost daily basis week after week, year after year, and look forward to many more years of working together."
Calibration Quality Control
I wanted to thank you and the Transcat organization for the ease of service for getting all my equipment calibrated. I have been working with Transcat for over a decade and have always been satisfied with the service provided. With Transcat I am always aware of the status of my equipment because I receive e-mails telling me when the status changes; along with tracking information when you ship the product back to me. Your reporting is in alignment with the ISO 17025 standard and is very easy to review and understand."
Senior Quality Management System Specialist
Karl Storz Endoscopy-America, Inc.
I have been using Transcat since the beginning of 2014 for the calibration of what we consider our “small” devices. This is anything that is portable so that it can be easily picked up and delivered by the driver. Year over year we have steadily expanded the amount of business we conduct with Transcat. The reason was that I made this business decision was that Transcat has proven time and again that we can safely rely on them to get our calibrations done in a reasonable time frame all at a fair price. Two of the primary reasons that separates Transcat from their competitors from our point of view are the fantastic customer support with all of our needs and the stellar pickup and delivery service."
Sr. Instrumentation Engineer
Our calibration lab sends over 50 items to Transcat for calibration on regular basis. We’ve had a great experience working with Transcat. They always have had a quick turnaround and have been responsive and helpful when we have questions or issues."
Medical Device Manafacturer
I have had the pleasure of working, with not only Sean Sheeran, but a large quantity of the Transcat team since my beginnings here in 2017. Everyone I have personally dealt with has been exceptionally helpful and knowledgeable about the products and services offered. If information is unknown, they have always made it a point to go above and beyond to find the answers we are needing while maintaining a timely manner. The calibration paperwork that we receive is always easily understood and obtainable. The online system has been a tremendous asset to our company as I am sure it has to theirs. Sometimes the calibration certs seem to have legs and walks off with the equipment owners here, so having a means to reprint and/or view them is great."
Facilities & Site Coordinator