Moore’s Electrical and Mechanical Equipment Rental Solution

Moore’s Electrical and Mechanical, based in Altavista, VA, works with clients in the fields of commercial construction, industrial services, and commercial HVAC and MEP services. Founded in 1985, they specialize in new construction, building and system upgrades, major renovations, and both scheduled and emergency services, acting as a partner to help customers find solutions to their construction problems and processes throughout Virginia, North Carolina, and West Virginia.

Due to a specific customer request, Moore’s needed to find a reliable source of power-quality metering equipment and niche metering devices they did not have a regular need for. The equipment had to be in good working order and calibrated correctly, but the company wasn’t in a position to buy the equipment outright. However, if they couldn’t fulfill the request in the required timeframe, they could potentially lose out on that business. It was an issue that required a quick solution, and after reaching out to several companies, they found Transcat Rentals.

Key Project Details

• Project Type: Power Quality Equipment Rental
• Location: Altavista, VA
• Staff Assigned: Rentals Account Manager

First impressed with the speed at which Transcat Rentals answered the initial query, Moore’s Electrical and Mechanical worked with Kevin Black, a Rental Manager at Transcat. Right away, Moore’s was delighted at the efficiency of the entire process.

“I place an extremely high value on responsiveness, customer service, and sense of urgency,” said Charles Gresham, the Service Manager coordinating the inquiry at Moore’s. “Transcat made the decision easy for me right away by always providing all three.” One instance of working with Transcat Rentals is all it took, and it led to Moore’s coming back for other rental needs as they came up. “My account manager is knowledgeable about the equipment and has helped me make the right selections based on my needs,” Gresham explained. “The shipping is always very quick, and everything is shipped exactly when it needs to be to accommodate my schedules.”

At one point, Moore’s needed a piece of equipment that Transcat Rentals didn’t have in stock. However, their concerns were soon alleviated when Transcat sourced the equipment and promptly shipped it out. “They ordered it overnight for me and had it out almost immediately.”

About Transcat

Transcat has over 60 years of experience servicing some of America’s largest companies in highly regulated industries. Our experienced teams provide equipment and asset management solutions for high-cost-of-failure environments such as pharmaceutical, biotechnology, medical device, and other FDA-regulated organizations throughout the US, Canada, Ireland, Europe, and Asia Pacific.